Privacy Policy

1

Introduction

TLT Corporate Travel Private Limited ("we", "us") respects your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights.

2

Personal data we collect

  • Identity & contact data: name, email, phone, company, address.
  • Travel data: passport details, travel dates, frequent flier numbers, visa details.
  • Payment data: card or bank details (we may use third-party payment processors/ payment gateway in secured way; we do not store full card details unless explicitly authorized).
  • Technical data: IP address, device, cookies, usage logs.
  • Communications: customer service correspondence, feedback, complaints.
3

How we use your data

  • To make and manage bookings, contact you about travel, and provide customer service.
  • For billing, invoicing and payment processing.
  • To comply with legal obligations (immigration, safety, regulatory reporting).
  • To send operational messages (itinerary updates, alerts) and marketing only with consent.
4

Legal basis for processing

  • Contract performance (to fulfill bookings).
  • Legal compliance (e.g., regulatory reporting).
  • Legitimate interests (fraud prevention, platform improvement).
  • Consent (for marketing).
5

Sharing your data

  • With suppliers (airlines, hotels, rail, insurers) strictly as needed to fulfill bookings.
  • With payment processors, analytics and IT service providers under contract.
  • With government authorities when required by law.
  • We do not sell your personal data.
6

Data retention

  • We retain booking records for accounting and regulatory needs for a minimum of 7 years (or as required by law). Personal data no longer needed will be securely deleted.
7

Security

  • We use industry standard security measures and encryption for data in transit and at rest. However, no system is completely secure — report suspected breaches to support@theluxurytrips.com immediately.
8

Cookies & tracking

  • We use cookies to deliver and improve our services. You can control cookie preferences through your browser.
9

Your rights

  • Access, correction, deletion, portability, restriction, objection to processing, and to withdraw consent. To exercise rights, email privacy@theluxurytrips.com. We will respond within the timelines required by applicable law.