TLT Corporate Travel Private Limited ("we", "us") respects your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights.
Payment data: card or bank details (we may use third-party payment processors/ payment gateway in secured way; we do not store full card details unless explicitly authorized).
Technical data: IP address, device, cookies, usage logs.
Communications: customer service correspondence, feedback, complaints.
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How we use your data
To make and manage bookings, contact you about travel, and provide customer service.
For billing, invoicing and payment processing.
To comply with legal obligations (immigration, safety, regulatory reporting).
To send operational messages (itinerary updates, alerts) and marketing only with consent.
With suppliers (airlines, hotels, rail, insurers) strictly as needed to fulfill bookings.
With payment processors, analytics and IT service providers under contract.
With government authorities when required by law.
We do not sell your personal data.
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Data retention
We retain booking records for accounting and regulatory needs for a minimum of 7 years (or as required by law). Personal data no longer needed will be securely deleted.
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Security
We use industry standard security measures and encryption for data in transit and at rest. However, no system is completely secure — report suspected breaches to support@theluxurytrips.com immediately.
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Cookies & tracking
We use cookies to deliver and improve our services. You can control cookie preferences through your browser.
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Your rights
Access, correction, deletion, portability, restriction, objection to processing, and to withdraw consent. To exercise rights, email privacy@theluxurytrips.com. We will respond within the timelines required by applicable law.